More Question sets for Salesforce Certified Associate: Salesforce Certified Associate Question Sets
Number of Questions in this Set: 20
Q.1 A sales force associate is asked to review multiple reports from the current month’s folder and bring insight into a meeting.
how should the associate locate all the reports in a single location from the report object?
- Use the global search bar
- Click on all folders and use the search bar
- Click on old reports and use the search bar
Answer
B. Click on all folders and use the search bar
Q.2 An organization wants to implement Salesforce into its business model. The requirements include:
Operation management
- Program management
- Grant making
- Fundraising
- Marketing
- Engagement
Which cloud is preconfigured to handle all of these requirements?
- Nonprofit
- Experience
- Analytics
Answer
A. Nonprofit
Q.3 Which Salesforce role produced data driven solution by eliciting documenting and examining requirements around organizational challenges?
- Business Analytics
- Sales associate
- Platform developer
Answer
A.Business Analytics
Q.4 A non-profit health organization wants to help ensure resident in their area receives health checkup. The nonprofit also wants to ensure resident tracking history, and all Data are stored in way that compiles with local privacy laws.
Which sales force cloud solution should help meet these needs?
- Health cloud
- Nonprofit cloud
- Service cloud scaffolding
Answer
A. Health cloud
Q.5 Get Cloudy Consulting (GCC) has recently been onboarded as a Salesforce customer. GCC wants to enroll its in-house IT administration team in a Salesforce instructor-led training workshop.
Which resource provides virtual and in-person learning that should help the team accelerate their Salesforce knowledge?
- Salesforce Help
- Trailhead Academy
- Trailhead Community
Answer
B. Trailhead Academy
Q.6 Get Cloudy Consulting (GCC) plans to migrate from a legacy CRM system to Salesforce. GCC currently uses a dedicated single-tenant, on-premise system and wants to utilize a multi-tenant architecture like Salesforce uses.
What is one feature of multi-tenant architecture?
- Resources are limited to each tenant.
- Resources are shared and unlimited for each tenant.
- Resources are shared and tenants can use each other’s resources.
Answer
B. Resources are shared and unlimited for each tenant.
Q.7 A Salesforce associate wants to connect with other Salesforce associates in their local area.
Which Salesforce resource allows them to network and collaborate with others based on role and location?
- Trailblazer Connect
- Salesforce Interest Groups
- Trailblazer Community Groups
Answer
C. Trailblazer Community Groups
Q.8 Get Cloudy Consulting (GCC) currently supports its customers via calls and emails. GCC wants to meet the needs of digitally savvy customers by offering support via web chat as well as SMS, Facebook Messenger, and WhatsApp.
Which Salesforce product should be used to meet this need?
- Experience Cloud
- MuleSoft
- Service Cloud
Answer
C. Service Cloud
Q.9 Which Trailhead feature should Get Cloudy Consulting use to create a custom learning path for its employees?
- Trailmixes
- Modules
- Projects
Answer
A. Trailmixes
Q.10 A Salesforce associate tries to create a new user in a sandbox using ‘Astro@getcloudy.org’ as the username and it fails.
What is the problem with creating the ‘Astro@getcloudy.org’ username?
- Salesforce usernames must be unique across all Salesforce orgs and that one is already in use.
- Salesforce usernames must include the user’s full name and be formatted like an email address.
- Salesforce usernames must be formatted like an email address with .com at the end.
Answer
A. Salesforce usernames must be unique across all Salesforce orgs and that one is already in use.
Q.11 Which platform architecture shares a single, common infrastructure and code base?
- Trust
- Multitenant
- Metadata
Answer
B. Multitenant
Q.12 An online retail company uses Sales Cloud and Marketing Cloud. The company’s Salesforce associate needs help while working in Marketing Cloud and wants to hear other Salesforce professionals’ opinions. They would like to post a question that anyone around the globe who is familiar with Salesforce can answer.
Which resource should they use?
- Salesforce Help
- Trailblazer Community
- Trailhead Academy
Answer
B. Trailblazer Community
Q.13 A college wants to incorporate Salesforce into its admissions program using Program Enrollment and Course Connections.
Which Salesforce cloud provides these features as standard offerings?
- Experience Cloud
- Education Cloud
- Marketing Cloud
Answer
B. Education Cloud
Q.14 Which Salesforce role should help companies increase campaign effectiveness, reengage inactive customers, and grow their customer base?
- Marketer
- Designer
- Consultant
Answer
A. Marketer
Q.15 What is the maximum number of rows a report will display?
- 2000
- 5000
- 3000
Answer
A. 2000
Q.16 A sales manager requests a report that shows total opportunity amounts grouped by:
Small opportunities – Amount is less than $50,000.
Medium opportunities – Amount is between $50,000 and $100,000.
Large opportunities – Amount is more than $100,000.
How should the Salesforce associate show the amount as described above?
- Create a bucket field off of Amount.
- Create a formula field off of Amount.
- Create a custom field in Setup.
Answer
A. Create a bucket field off of Amount.
Q.17 How should a Salesforce associate ensure a dashboard has the most current data?
- By refreshing the browser
- By clicking refresh on the dashboard
- By opening the dashboard
Answer
B. By clicking refresh on the dashboard
Q.18 A Salesforce associate wants to refresh a report and email it to an executive team each week.
Which functionality of Salesforce Reports should the associate use?
- Notifications
- Subscriptions
- Refresh
Answer
B. Subscriptions
Q.19 How can a report of all accounts with opportunities be created?
- Use the accounts report type.
- Use the opportunities report type.
- Use the accounts with opportunities report type.
Answer
C. use the accounts with opportunities report type.
Q.20 Get cloudy consulting GCC will show its data on a dashboard where the data is visualized within a range.
which dashboard component type should GCC use?
- Gauge
- Chart
- Metric
Answer
A. Gauge